Effective November 11, 2026
This Privacy Policy explains what information Tina Louise Co collects when you shop with us, how we use it, and the choices you have. In short: we collect only what we need to take and deliver your order, we never sell your information, and we never share it for advertising.
1. Overview
Tina Louise Co is an online store at tinalouiseco.com, owned and run by CalmCast Innovations. This policy covers our website and every order placed on it.
2. Information We Collect
When you place an order: your name, shipping and billing address, email address, phone number (if you give one), what you bought, and your order history. If you make an account, we also keep your sign-in details.
Payment details go straight to Stripe (and to Klarna, Affirm, Amazon Pay or Link if you choose one of them), never to us. We never see or store your full card number.
When you contact us: your email address and what you write to us.
Cookies: our store uses small cookies to keep items in your cart, keep you signed in and complete checkout. Stripe uses its own cookies at checkout to prevent fraud.
Basic technical data: like every website, our server receives your IP address and browser type when a page loads. We use it only to run the store and keep it secure.
3. How We Use Information
Only to run the store: to process and ship your order, send order confirmations and tracking, handle damaged or wrong items, answer your questions, collect sales tax where the law requires it, and keep the store safe from fraud.
4. No Selling and No Ad Tracking
We do not sell personal information. We do not share it for targeted advertising, and we do not use it for profiling. We do not currently use advertising or tracking tools on our store. If that ever changes, we will update this policy first.
5. How We Share Information
We share only what each company needs to do its job for us:
- Our suppliers and their shipping carriers receive your name, shipping address and phone number (if given) so they can ship your order straight to you from their U.S. warehouses.
- Stripe (and Klarna, Affirm, Amazon Pay or Link, if you choose them) processes payments.
- Our web host stores the website and order records.
We share information with no one else, except when the law requires it, such as a valid court order, or to prevent fraud.
6. How Long We Keep Information
We keep order records for as long as needed for tax and accounting rules, then delete them. If you have an account, you can ask us to delete it at any time. Payment records held by Stripe and other payment companies are kept under their own policies.
7. How We Protect Information
Our store uses an encrypted (HTTPS) connection, payment details never reach us, and access to order information is limited to the people who run the store. No system is perfectly secure, but we work to keep your information safe.
8. Children’s Privacy
Our store is for adults. Some of our products are made for children, but orders must be placed by an adult. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
9. Your Rights Under U.S. State Privacy Laws (including the Texas Data Privacy and Security Act)
Wherever you live in the United States, you can ask us to:
- tell you whether we have personal information about you, and give you a copy;
- correct anything that is wrong;
- delete it;
- never sell it, share it for targeted advertising, or use it for profiling (we already don’t).
We answer within 45 days. If we need more time, we will tell you why within those 45 days and take at most 45 more. We will never charge you or treat you differently for asking.
Appeals. If we turn down your request, you can appeal within 60 days by emailing us with the subject “Privacy appeal.” We answer appeals within 60 days. If you still disagree, you can contact your state attorney general; in Texas, the Texas Attorney General at texasattorneygeneral.gov.
10. California Privacy Disclosures (CalOPPA)
Do Not Track. We do not respond to “Do Not Track” browser signals in a special way, because we do not track visitors across other websites.
Global Privacy Control. We treat a Global Privacy Control signal as a request not to sell or share your information, which we already never do.
11. Emails (CAN-SPAM Act)
We send emails you need for your order: order confirmations, shipping and tracking updates, and replies to your questions. We only send sales or newsletter emails to customers who sign up for them, and every one of those will have an unsubscribe link.
12. Changes to This Policy
If we change this policy, we will update the effective date at the top of this page.
13. Contact Us
Questions and privacy requests can be sent to:
Tina Louise Co
Email: [email protected]